How Thamesford Salt Delivery collects, uses, and protects your personal information.
Thamesford Salt Delivery ("we," "our," or "us") is a sole proprietorship owned and operated by Annika Spriel, based in Thamesford, Ontario, Canada. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
This Privacy Policy explains what personal information we collect when you visit our website (thamesfordsaltdelivery.ca), place a delivery order, or contact us, and how we use and protect that information.
By using our website or submitting a booking request, you consent to the practices described in this Privacy Policy.
We collect only the personal information necessary to provide our salt delivery service. This may include:
We do not collect credit card numbers, financial account information, or government identification numbers through our website. Payment is accepted in person at delivery (cash, debit, or credit card via terminal).
We collect personal information:
We use your personal information only for the purposes for which it was collected:
We do not sell, rent, or trade your personal information to any third parties. We do not use your information for advertising, marketing profiling, or data brokerage.
We comply with Canada's Anti-Spam Legislation (CASL). If we ever send commercial electronic messages (promotional emails), we will only do so with your express consent. Our website forms collect information for the purpose of processing your delivery request — they do not constitute opt-in to a mailing list unless you separately indicate your consent.
If you receive any promotional communication from us that you did not request, you have the right to unsubscribe at any time by contacting us at thamesfordsaltdelivery@gmail.com or calling 226-927-3596. We will process your unsubscribe request within 10 business days.
Our website may use basic analytics to understand visitor traffic (such as Google Analytics). This may collect anonymous data including:
This data is aggregated and anonymous — it cannot be used to identify you personally. We do not use third-party advertising trackers or behavioral targeting cookies.
You can disable cookies in your browser settings at any time without affecting your ability to use our website.
We take reasonable steps to protect your personal information from loss, theft, unauthorized access, disclosure, or modification. Our website uses HTTPS (SSL/TLS) encryption for all data transmission. Physical records (if any) are stored securely at our business premises in Thamesford, Ontario.
While we take security seriously, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we commit to notifying affected individuals promptly if a breach occurs that creates a real risk of significant harm.
We retain order records for a reasonable period as required for our business operations and any applicable legal obligations (generally up to 7 years for financial records under the Canada Business Corporations Act and the Income Tax Act). When personal information is no longer required, we securely destroy or anonymize it.
Under PIPEDA, you have the right to:
To exercise any of these rights, contact us at:
We will respond to privacy requests within 30 days.
Our website may use the following third-party services, each with their own privacy policies:
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact:
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.
Thamesford Salt Delivery